6/21/2017
5

Chris, Marcus and Tony did a great job replacing the water pump on my Infiniti G35! Overcoming several obstacles and keeping me informed the entire time.

6/19/2017
5

I was glad to have a local Volvo repair shop close by. The staff was very knowledgeable and service was done in a very timely manner.

6/15/2017
5

Great crew, took good care of me.

6/15/2017
3

N/A stated found nothing wrong with vehicle

6/14/2017
5

Great friendly service!

6/11/2017
5

The only place I will take my car to in Carson City! I've lived in numerous cities and dealt with many different auto repair shops over the years, but Capitol Automotive is by far the best shop I've ever been to – fast service, good communication, and knowledgeable staff. They're up front about how much things really cost – no "bait and switch" estimates. And whatever they've fixed on my car stays fixed! If it sounds like I'm being over-enthusiastic, it's because I've had some bad experiences in the past and it's been such a nice change to deal with Capitol Automotive. I've never been treated so well. Thanks!

6/10/2017
5

Chris and his team are the best. Not just fixing your car problems but they are extremely helpful guiding you through your options. They chose the best parts and give you updates on your estimates of costs. Also, they work with your extended warranty to colloect the payment from them so you do not have to be dealing with them. Best place in Carson City

6/9/2017
1

Please do not give this place your business. Charged me $700 to fix my car. Went to pick it up and they had damaged my car, told me it would be another $1300 and he would take $100 off !!!! This man is a thief !!!! I will not let this go !!! Un acceptable

Messina, Sorry things did not work out between us. Your complaint was that the vehicle would not start, and it was towed in. We pushed it in the shop, found a bad starter. Replaced the starter and the vehicle started right up for us. When we backed it out we could tell there was a problem with the clutch so we parked it and called you. After you left we all looked at the starter, you can see that it is COVERED with clutch material. I am uncertain how your clutch went bad, and I am sorry this has all happened to you, but your car does start now, and it did not before. Capitol Automotive
6/9/2017
5

Always a pleasure to work with the staff at Capitol Auto. We feel we are well taken care of. Chris explains things very well and the workmanship is top notch.

6/8/2017
5

My husband and I live in Incline Village - where there are plenty of shops that work on cars - but we ONLY take our vehicle repairs and maintenance to Capitol Automotive. From replacing a transmission, water pump, and struts, all the way down to simply getting our oil changed, we know that Marcus, Chris, and the guys will take good care of our RAV4 and Jeep Unlimited - at an incredibly fair price. As a woman, I trust their advice - I don't feel like I need to bring my husband, dad, brother or other guy with me to interpret what they're saying, or to be sure I'm getting a fair deal. They always take time to answer any (even silly) questions I have, and I've never been "upsold" on something that wasn't imminently necessary. When they replaced my struts, they took the time to show me exactly what was wrong, so I didn't have to worry that it maybe wasn't necessary - those puppies were shot, and now I know what a strut is lol (and why I need to avoid the potholes more often lol). My best friend from childhood is a mechanic shop owner down in the Bay Area - and even he thinks they treat my husband and I right! Finally, I like the personal and professional values that the whole crew has there - values like customer service, honesty, compassion (like when I freaked out about needing a new transmission), and helpfulness. It's a rare experience in this day and age, and we will continue to be customers for life because of it.