Carson City Auto Repair

Susan thanks for the review and for bringing the Mercedes to us. Fingers crossed the repair to the washer bottle holds and we don't have to replace the components. Keep us advised how it is doing. Thank you!

Hi Elizabeth, thank you for bringing the Range Rover in for service and for the review, we really appreciate it!

Thanks for the review Sal. I hope all the maintenance we just did on the '06 Impala keeps it running well for you.

Tammy thanks for the review and your patronage! We love being able to help you keep the '18 GMC going strong with all those miles you put on it!

David, thanks for giving us a try and for the review, we really appreciate it. Hope the new starter keeps the F-150 starting right up for a long while. Thanks again!

Thanks Todd, we are grateful for your review and your business; and are sorry you had to bring the Porsche back. We are happy to spend the time to get things right and appreciate your understanding.

Thanks for the review Sal. I hope all the maintenance we just did on the '06 Impala keeps it running well for you.

I gave you the estimate of $153 to diagnose your transmission trouble. This was for an hour of testing by our master technician and I explained that was a worse-case scenario. You stated that was too expensive and left. However, you just came into our office again and said you changed your mind and dropped off your car. Right after you dropped off your car we received this review. We have not started any work on your vehicle. I feel this may either be some sort of set up; or a situation in which we will be unable to please you. We never want our customers to feel they are overcharged. I clearly did not do a good job explaining the value of our diagnosis. There is most likely another shop in town that will diagnosis your transmission for a lower rate. Please come and pick up your vehicle. Thank you.

Hi Tom, typically I begin a response to a 1 star review with " I am sorry I let you down". However, I don't see in my system that you have ever called or asked us for a quote. Our team works hard on giving accurate quotes, and I do not believe we are the low price leader, but what we do deliver is long term cost savings by only recommending services and repairs that your vehicle needs. If you would like us to give you quote for the repair of your vehicle, please call or send us a message. I believe you have us mixed up with another shop.

Thanks Sherry - we appreciate your business!