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5

The team at Capitol Automotive were able to quickly and accurately identify the source of of an exhaust leak on my F150 that I couldn't find. They forwarded photos and kept me informed of their repair progress. This wasn't an easy repair as there isn't much room to work on that manifold. They also posted a very cool synopsis of the general condition under the hood. I'm glad that I chose Capitol Automotive!

Thank you so much for your patronage and your review. We appreciate your trust in us!

- Capitol Automotive
5

Normally do my own work on my Land Cruiser but there are certain things that require either tools, or time that I don't have. I contacted Marc and his crew to replace the starter on my 100 Series Land Cruiser due to it being a bit of a bear to get to. His staff was knowledgeable, punctual and happy to oblige when I had specific requests (wanted only OEM parts). The day the work was supposed to be done I received a call from his main technician John regarding the job being a bit more time-consumptive and complex than originally anticipated. They verified with me that it was ok for them to begin work with this increase in time/price due to the complexity BEFORE turning a wrench. After chatting with John a bit about the situation, I gave him some recommendations on enthusiast forums that had some time saving tricks/tips that he utilized to help with the process. They were happy to listen to my cruiser talk (being a Land Cruiser enthusiast) and utilized what I was recommending. Afterwards, when the job was completed, not only did I receive a call confirming completion of the task but also a text with a link to the "overall well-being" of the vehicle as well as an email. They do their own small, multi-point inspection with recommendations on things that they noticed may need attention. After I went to pick-up the vehicle and pay for the service, the cost came out a bit lower than originally anticipated (after the initial call) and they gave me a quick debrief on what happened, was found, and asked if I had any questions or concerns. I would highly recommend them to anyone looking to have work done on their vehicles as the professionalism, cleanliness of shop, and organization all it top notch.

Greg, thank you so much for taking the time to write this and for bringing your Land Cruiser to us. We look forward to seeing you soon! Lisa

- Capitol Automotive
5

I trust the crew at Capitol Automotive to do what needs to be done on our vehicles. They just worked on our high mileage VW (250k) and I haven’t run this well in years!

Thank you for your trust in us Max!

- Capitol Automotive
5

This is the third time I've had major work done on my car at Capitol Automotive. Every employee here is great. They don't try to upsell you, explain exactly what they are doing and why they are doing it, and always get my car back to me on the same day. I'd rather never have to see them obviously, but they make it as painless as possible.

Thanks Michael for the wonderful review - and for bringing your vehicle to us!

- Capitol Automotive
5

Thank you for your prompt reliable service and friendly, courteous attention to your customers. Getting my car in a day earlier than anticipated was a nice surprise.

Thank you Deborah! It's always a pleasure to see you and your 4Runner.

- Capitol Automotive
5

Thank you very much Cindy!

- Capitol Automotive
5

Great service and very friendly. I like the detail report that is provided, which gives information on what service was performed and what is recommended.

Thanks Barbara... we appreciate your business and hope to see you soon!

- Capitol Automotive
5

Thank you for your business!

- Capitol Automotive
5

From the moment I walked into Capitol Automotive I could tell it was going to be a good experience. Marcus answered all my questions with a smile and gave me a thorough estimate up front. Tony did excellent work on my vehicle, and they even came in under their estimate! I couldn’t recommend them any higher. I’ll be back!

Thanks so much Mike for the review and your business!

- Capitol Automotive
1

They upsale repairs not needed immediately. Also if they refuse to to do any repairs such as alignments they will still charge you. Learned a valuable lesson today dealing with Marcus and this shop. DO NOT GO.

I am sorry that we let you down Josh. I was surprised at how upset you were when you came to pick up the vehicle. I don't think we actually got to talk about what we saw. If you would like to discuss this with me please call me at 775-443 7241 it is my cell phone number.

- Capitol Automotive
1000 N Plaza St. Carson City, NV 89701 (775) 227-5752
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