Carson City Auto Repair

John is easy to Speak with and understood my concerns about the issues I was having with my VW Beetle. Mechanic did an awesome job!! 😁

Very friendly and knowledgeable staff. I have finally found a shop that will take care of my vehicle with out all the upscale nonsense you get at other shops!

It was an enjoyable quick in and out walk-in got my headlights replaced I'm back on my way thank you

They addressed my concerns quickly and effectively. They were very thorough and reasonable about repairs that were most pressing and other items that would wait until a later date if needed.

I needed some work done on my engine ASAP and they took the car the same day analyzed it serviced it repaired it all in the same day. I have never in my life had a car service so quickly especially with the multiple issues it had.. very impressed and very happy with the service I'll be returning for sure.

Desk person was very professional and friendly. Work done quickly and done well. All my dealings with this shop have been very satisfactory.

Had some trouble with my truck. I had it towed from another shop who couldn't do the work (not their fault...it's a diesel) to Capitol Automotive in the late morning and spoke with John. He was very professional and courteous, saying they would probably be able to take a look at it the next day and let me know what the results were from the diagnostic. They must have fit it in later that same day because just before 8:00 am the next morning I received a text from Capitol Automotive with a link to a website showing me the results. This gave me the services they felt were mandatory (with a couple different options), pictures of multiple things they checked, and a few other service options that were suggested as well as the associated costs for each service! This system is VERY well done and a great set-up in my opinion. I approved the services I wanted and declined the services I didn't. Easy. I called Capitol Automotive shortly before 9:00 am to see if they could get the parts in and work done in the next couple of days and was delighted to speak with John again. John said they were expecting the parts and would do their best to get it done by this afternoon! Although I don't have my truck back yet, I wanted to get this review out there because of the great service so far. WELL DONE! Gave a 4 star because the work hasn't been finished yet - If I get my truck back and the work is done correctly, definitely will update and be a 5 star. UPDATE - Got my truck back and got to speak with John in-person. Very friendly and professional. I appreciated the extra care and time they took for my vehicle. Updated to 5 stars.