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5

Initial call prompt, courteous, professional, appointment made within a week. I worked with John who kept me well informed of the repairs that were needed, pricing, and time repairs would be completed. The shop is well maintained and the employees are professional in attitude and appearance. The job on my vehicle was extensive and exceeded any and all expectations. I feel like I' am driving a brand new Expedition. I was thoroughly impressed by how clean and grease free my car was inside and out. (I have picked up my vehicle from other places sticking to grease on the steering wheel etc) I am sold on the professionalism and expertise of the employees who work for Capitol Automotive. I will return for all future repairs. HIGHLY RECOMMEND!!! P.S. John, I was messing with you on vouce message. I havent had this type of power since I've owned the car. You made my experience A+!

Joann, thank you for bringing the Expedition to us and for this lovely review! John is a gem and we are so glad you enjoyed working with him. So good to hear that the vehicle is running well now. Feel free to mess with John (in a nice way) at your next visit. :)

- Capitol Automotive
5

Thanks so much for the review and for your business Erg!

- Capitol Automotive
5

I had a buyer pre-inspection done on a car I was looking in buy and they went through it thoroughly saved me for making a big mistake I would’ve bought a car that needed thousands of dollars worth of work. It was not hidden purposely by the dealer but they didn’t go through it in detail. The specialist at Capitol really looked at some of the damage behind some of the panels and took the extra time to inspected everything. I wished the car got a great approval grade but it failed miserably and I am happy to have spent the money and not be stuck with a 911 that needs a ton of shop time and parts it would’ve been more than 10 times the cost of my affordable pre-buyer inspection they did for me. I couldn’t be happier and sad at the same time that the car didn’t pass Well I won’t say that the car is an F but it was right there at a D in grade.

Sean thank you so much for bringing the Porsche in and for the wonderful review. We too were sad to find that there were issues with the vehicle, however, I think you made the right decision especially with the cost of 911 parts and labor. I wish more of our customers would invest in pre-buyer's inspections - there is so much more about a vehicle that can be seen with covers removed and the vehicle lifted. Good luck in your vehicle search!

- Capitol Automotive
5

Excellent service. Thanks

Nancy, thanks for bringing the Buick to us and for the great review! Hopefully the transmission and transfer case services will keep it running well for quite some time!

- Capitol Automotive
5

Very efficient process, staff is friendly and helpful. Not pushy with recommendations for repairs, seem very reasonable. It’s tricky evaluating a mechanic, they really can take advantage of you if they want, but I don’t get that vibe at all with these guys. I think you’re going to pay the going price for whatever work they do, so probably not a discount / bargain shop, but professionalism seems on point.

Hi Warren, thank you for bringing the Sienna to us and for the review. You're correct, we definitely won't be the lowest priced shop in town; but we hope to provide the best service and warranty while being transparent about what we do and recommend. Thanks again!- Added note from owner #2... We save you money in the long run by recommending relevant repairs and service work. Preventing more costly unexpected break downs. We thank you Warren for your kind words. We appreciate your trust in us.

- Capitol Automotive
5

Thanks for bringing the Escape to us and the review. Hopefully the tune up will take care of all of the issues it was having!

- Capitol Automotive
5

I go to Capital Auto because they're honest and do the work in a timely manner. I broke down once and was towed there and all it was, was a faulty gas gauge and I was out of gas, so they put some gas in and they could have told me all sorts of things was wrong which other places would have done, but they were honest and I've been coming back ever since.

Jerri, thank you so much for the wonderful review. We strive to be the shop that people can trust; and are so proud of our team that would never recommend anything that was unnecessary. Thank you for bringing the Chrysler to us!

- Capitol Automotive
5

Thank you for your review and for bringing the Explorer to us!

- Capitol Automotive
5

This shop does great work!

Ken, thanks for bringing the F-250 to us and for the great review!

- Capitol Automotive
5

Jennifer, thanks so much for the review and for bringing the Jeep Renegade to us. The new spark plugs and coil should keep it running well for quite a while!

- Capitol Automotive
1000 N Plaza St. Carson City, NV 89701 (775) 227-5752
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